We are here to help.
Welcome to the support page for the WexExpress Rider App! Our newly launched app is designed to make your transit experience with us more convenient and efficient. With the WexExpress Rider App, you can take control of your travel plans with the ability to book your own trips, view and cancel existing reservations, receive important service notifications, and get real time bus tracking. Whether you're commuting to work, heading home, or exploring Wexford County, our app provides all the information you need right at your fingertips. If you require assistance or have any questions about using the app, you've come to the right place. Our support team is here to help ensure that your journey with us is smooth and hassle-free.
IMPORTANT NOTICE!
This is a new system for us, and it will take a few weeks to work out the bugs. If you experience any issues, such as app issues, or believe your fares are not being displayed correctly, please let us know by calling/texting us at (231) 779-0123 or email us at customerservice@wexexpress.us. If you are using credit card to pay for your rides, please let us know the specific ride so we can track down the issue and issue any account credits.